FAQ
VigourMoves Product FAQs
Q: How do I check the status of my order?
A: Upon placing your order, please allow up to 3 business days to have your order processed. Our fulfillment warehouses pack your ordered item(s) and ship the package(s) out as soon as possible. Once your order has been shipped, you will receive a tracking number to your order. You may also visit our website at any time and click on our Order Status page to find the real-time update of your shipment. If you did not receive the order tracking number or did not find any updates on our Order Status page after 5 business days, please contact us immediately and we will do all we can to investigate.
Q: How long does shipping take?
A: Our warehouses are located around the world. For domestic orders in the United States, it will normally take 1 to 2 business days. For International orders, please allow up to 30 days. Q: Do you ship Internationally? A: Yes! We ship worldwide to ensure that every customer will enjoy his or her shopping experience with us.
Q: Is your website secure with my personal information?
A: Absolutely! We use SSL security to ensure all your personal information is encrypted. We do not store your credit card information and it will be used one-time only upon purchasing of your product. Then your credit card information will be purged.
Q: How do I order on your website?
A: Simply find the product you'd want and click the 'Add To Cart' button. Fill in your shipping and billing information and we'll have your order shipped to you as soon as possible!
Q: Does vigourmove.com provide a quality guarantee for all the products being sold?
A: Absolutely! If you do not like the product or find damages to the product, contact us immediately! We do all we can to ensure your best shopping experience. You can simply contact us and we'll get it addressed!
Q: Do you offer a refund if I don't like the product?
A: Absolutely! We offer a full refund on your order if you don't like the product. Simply visit our refund policy page for complete details.
Skincare Products
1. What is the Instant Eye Lift Serum and how does it work?
The Instant Eye Lift Serum is formulated to reduce puffiness and fine lines around the eyes, providing a tightened and refreshed appearance through its fast-acting formula.
2. How often should I use the Vitamin C Serum?
For best results, apply the Vitamin C Serum once or twice daily after cleansing your face.
3. Can the Anti-Wrinkle Cream be used on sensitive skin?
Yes, our Anti-Wrinkle Cream is designed for all skin types, but we recommend patch-testing first if you have sensitive skin.
4. What are the key ingredients in the CBD Cream Jar?
The CBD Cream Jar contains CBD extract, shea butter, and essential oils known for their anti-inflammatory and moisturizing properties.
5. How long does it take to see results from the Instant Eye Lift Serum?
Many users notice an immediate tightening effect, with visible improvements in fine lines within 2–4 weeks of regular use.
Fitness Supplements
6. What are the benefits of the Pre-Workout supplement?
Our Pre-Workout boosts energy, endurance, and focus during workouts, helping you maximize performance.
7. How should I take Creatine for best results?
Take 1 scoop (5g) daily, mixed with water or your favorite beverage, preferably post-workout.
8. Is the Protein Isolate suitable for vegans?
Our current Protein Isolate contains whey, but we’re developing a plant-based alternative—stay tuned!
9. When should I use the Post-Workout Supplement?
Take it within 30 minutes after exercise to replenish glycogen and support muscle recovery.
10. Does the Pre-Workout contain caffeine?
Yes, it includes a moderate amount of caffeine for energy (150mg per serving).
Wellness Products
11. How do Bio Frequency Pain Patches work?
They use bio-frequency technology to target pain areas, providing relief through transdermal delivery.
12. Can Brain Support Capsules improve memory?
Yes, they contain nootropics that support cognitive function, including memory and focus.
13. How long should I wear a Focus Patch?
Apply one patch in the morning and wear for 6–8 hours for sustained mental clarity.
14. Are Metabolism Boost Patches safe for daily use?
Yes, they’re designed for daily application to support metabolic health.
15. What’s the recommended dosage for Berberine Capsules?
Take 1 capsule twice daily with meals, or as directed by your healthcare provider.
Hair Care Solutions
16. How does the Hair Restoration Combo work?
It combines DHT blockers and growth stimulants to revive hair follicles and promote thickness.
17. Can women use the Hair, Skin & Nails Formula?
Absolutely! It’s formulated for all genders to improve hair strength and overall vitality.
18. When will I see results from hair products?
Most users notice reduced shedding in 4–6 weeks, with new growth visible after 3 months.
19. Are these products safe for colored hair?
Yes, they’re free of sulfates and parabens, making them safe for treated hair.
20. Do the hair products contain minoxidil?
No, our formulas use natural alternatives like saw palmetto and biotin.
CBD Products
21. Is your CBD oil full-spectrum or isolate?
We use broad-spectrum CBD, offering multiple cannabinoids without THC.
22. How much CBD is in each Sleep Patch?
Each patch delivers 25mg of CBD over 8 hours for sustained relaxation.
23. Can CBD Capsules help with anxiety?
Many users report calming effects, but results vary. Consult your doctor for severe anxiety.
24. Are your CBD products third-party tested?
Yes, all products undergo rigorous lab testing for purity and potency.
25. How should I store CBD Oil?
Keep it in a cool, dark place (like a cupboard) to preserve freshness.
Specialty Products
26. What’s in the Liver Plast Capsules?
Milk thistle, NAC, and artichoke extract to support detoxification.
27. Do Hangover Patches prevent hangovers?
They help reduce symptoms by replenishing electrolytes and B vitamins.
28. How quickly does the Nitric Oxide Boost work?
You may feel improved circulation within 30–60 minutes of taking it.
29. Can women use Testosterone Boost Capsules?
No, they’re formulated specifically for male hormonal balance.
30. Are Potency Boosting Patches discreet?
Yes, they’re small and can be worn under clothing.
Sleep & Recovery
31. How do Melatonin Sleep Patches differ from CBD Sleep Patches?
Melatonin patches target sleep onset, while CBD patches promote relaxation.
32. Where should I apply the Sleep Time Pillow Spray?
Mist it lightly on your pillow and bedding 15 minutes before sleep.
33. Can Leg Cramp Relief Cream be used during the day?
Yes! Apply to calves or feet as needed for immediate relief.
34. Are Sleep Patches safe for long-term use?
Yes, they’re non-habit-forming and use natural ingredients.
35. How often can I use the Leg Cramp Cream?
Apply up to 3 times daily for persistent cramps.
Programs & Usage
36. How does the Referral Program work?
Earn 15% store credit when friends purchase using your unique link.
37. Can I combine Royalty Points with discounts?
Yes! Points can be redeemed on top of sale prices.
38. Where do I find my Referral Link?
Log into your account dashboard or contact our support team.
39. How fast do Royalty Points expire?
Points remain active for 12 months from the date earned.
40. What’s the max discount from points?
You can redeem up to 50% of an order’s value with points.
Safety & Shipping
41. Are your products FDA-approved?
Supplements aren’t FDA-approved, but our facilities are FDA-registered and GMP-certified.
42. Do you ship internationally?
Yes! Check our Shipping Policy for country-specific details.
43. What’s your return policy?
Unopened items can be returned within 30 days for a refund.
44. Are your products gluten-free?
Most are gluten-free; check individual product labels for confirmation.
45. How do I track my order?
You’ll receive a tracking link via email once your order ships.
Ingredients & Allergies
46. Are your products vegan?
Select products are vegan—look for the "Vegan" badge on product pages.
47. Do any products contain nuts?
Our facility handles tree nuts. Check labels for allergen info.
48. Is your CBD derived from hemp?
Yes, all CBD is sourced from U.S.-grown industrial hemp.
49. Are there artificial colors in your supplements?
No, we use natural colorants like turmeric and spirulina.
50. Can I take Brain Support Capsules with medication?
Consult your doctor, especially if on antidepressants or stimulants.
More Product Questions
51. Can I use the CBD Cream Jar on my face?
Yes, but avoid the eye area. Ideal for dry patches or inflammation.
52. Does the Anti-Wrinkle Cream contain retinol?
No, it uses bakuchiol, a natural retinol alternative.
53. Is the Pre-Workout keto-friendly?
Yes, it’s sugar-free and contains only 2g carbs per serving.
54. Can I take Creatine on rest days?
Yes, 3–5g daily maintains muscle saturation.
55. How do I apply Bio Frequency Pain Patches?
Place directly over the pain area for 8–12 hours.
56. Can Focus Patches replace ADHD medication?
No, they’re a supplement, not a treatment. Consult your doctor.
57. Does the Hair Combo cause scalp irritation?
Rarely. Discontinue use if redness or itching occurs.
58. Can I use Hair, Skin & Nails Formula with biotin supplements?
Yes, but monitor total biotin intake to avoid excess.
59. Will CBD Oil make me fail a drug test?
Our broad-spectrum CBD has undetectable THC, but risks aren’t zero.
60. Can I cut CBD Patches in half?
No, this disrupts the time-release mechanism.
61. How long do Liver Plast Capsules take to work?
Supportive benefits may be noticed within 2–4 weeks.
62. When should I apply Hangover Patches?
Apply before bed after drinking or first thing in the morning.
63. Is the Pillow Spray safe for pets?
Avoid direct contact with pets, as essential oils can irritate.
64. Can I use Melatonin Patches every night?
Yes, but cycle off for 1–2 nights weekly to maintain sensitivity.
65. How are Referral credits applied?
Credits appear in your account within 48 hours of the referral’s purchase.
66. Can Royalty Points be gifted?
No, points are non-transferable.
67. Are your products tested on animals?
Never! We’re 100% cruelty-free.
68. What’s the shelf life of supplements?
Typically 2 years unopened; check the expiration date on labels.
69. Is your collagen marine-based?
Our current collagen is bovine-sourced (from grass-fed cows).
70. Do any products contain soy?
Some protein blends include soy lecithin—check labels carefully.
71. Can I stack Pre-Workout with Creatine?
Yes! They complement each other for performance.
72. Does the Eye Serum help with dark circles?
Yes, caffeine in the formula reduces puffiness and discoloration.
73. Are Metabolism Patches stimulant-free?
Yes, they use non-stimulant ingredients like green tea extract.
74. Can I use CBD Oil sublingually?
Absolutely! Hold under your tongue for 30–60 seconds for faster absorption.
75. Is the Testosterone Boost safe for men over 50?
Yes, but men with prostate concerns should consult a doctor first.
76. How do I clean skin before applying patches?
Use alcohol wipes to remove oils for better adhesion.
77. Can I take Berberine with diabetes medication?
Only under medical supervision—it may enhance blood sugar effects.
78. Does the Hair Formula contain minoxidil?
No, we use natural DHT blockers like saw palmetto.
79. Can I use Pain Patches for arthritis?
Yes, many users report relief for joint discomfort.
80. Is the Pillow Spray safe for kids?
Ages 6+ can use it with adult supervision.
81. Do you offer expedited shipping?
Yes! Choose Priority or Express at checkout.
82. What if my package is lost?
Contact us within 14 days, and we’ll reship or refund.
83. Are taxes included in prices?
U.S. prices exclude tax, which is calculated at checkout.
84. Can I return opened supplements?
Only if defective—contact us for approval.
85. Do you ship to PO boxes?
Yes, via USPS only.
86. Is your CBD isolate or full-spectrum?
Broad-spectrum—all cannabinoids except THC.
87. Does the Protein Isolate contain lactose?
Trace amounts may remain; opt for plant protein if lactose-intolerant.
88. Are your capsules gelatin or veggie-based?
Most use veggie capsules; check individual product details.
89. Is the Vitamin C Serum L-ascorbic acid?
Yes, stabilized at 15% for potency and skin tolerance.
90. Does the Anti-Wrinkle Cream contain parabens?
No, we use phenoxyethanol as a preservative.
91. Should I cycle off Brain Support Capsules?
Take 5 days on, 2 days off to maintain effectiveness.
92. Can I use the Eye Serum under makeup?
Yes! Apply, wait 2 minutes, then proceed with makeup.
93. How much water should I drink with Creatine?
At least 8 oz per serving to aid absorption.
94. Can I apply CBD Cream to broken skin?
No, wait until healed to avoid irritation.
95. Should I take Thyroid Support with food?
Yes, take with breakfast for optimal nutrient uptake.
96. How do I check my Royalty Points balance?
Log into your account dashboard for real-time tracking.
97. Can Referral credits be used with sales?
Yes! They stack with any promotion.
98. Is there a limit to Referral earnings?
No—earn unlimited credits from qualified referrals.
99. Do Royalty Points expire?
Yes, after 12 months of inactivity.
100. How do I contact support?